Orders & Returns
 

If you are dissatisfied with your purchase of fine wine from us, or we have made an error with your order, please email us immediately at info@thewineilluminati.com explaining the reasons for your dissatisfaction. Each situation will be reviewed on an individual basis in light of the facts and circumstances of that case and resolved promptly. 
 

Note that we may ask you to return questionable bottles (including both opened and unopened ones) to us for evaluation and for possible return to our supplier.